+7 (727) 331 52 60
Distribution of medicines and medical devices.
Pharmaceutical production
KZ
RU

About Us

For more than 26 years, one of the largest Kazakhstani pharmaceutical distributors has secured a solid reputation as a reliable and stable partner. Our satisfied customers, namely pharmacies and pharmacy chains, can be found throughout Kazakhstan.

Mission

Provide each patient of the Republic of Kazakhstan with safe, high-quality and affordable medicines through the production and effective distribution to pharmacies and health care centers in accordance with international quality standards, using innovative technologies and advanced solutions in the field of storage and delivery of pharmaceutical products

Excellent service

Leadership

Premium value for customers.

Efficiency

The synergy of knowledge and professionalism gained in the course of many years of experience allows us to successfully solve the most complex tasks in a short time, thereby increasing efficiency at every stage.

Cohesion

Our work is based on the cohesion of all departments in a single team, in which competence, responsibility, efficiency, readiness for change and continuous development are highly valued.
Recognize and encourage the desire to achieve long-term goals and belief in success.

Respect and openness

We are guided by the principles of strict fulfillment of all contractual obligations and honest conduct of business.
14 branches and 2 representative offices
Almaty
Phone number:
+7 (727) 331-52-60 (multichannel)

Address:
4a, Tyulkubasskaya Str., Almaty, 05004

E-mail: 
almatysales@medservice.kz
Astana
Phone number:
+7 (7172) 350-663
+7 (7172) 350-679
+7 (7172) 350-691
+7 (7172) 350-739

Address:
15 Beimbet Mailin str., Astana, 010010

Director
g_kassymova@medservice.kz

Trade department:
astana_torg@medservice.kz
Aktau
Phone number:
+7 (7292) 203-496
+7 (7292) 203-494

Address:
130000, Microdistrict 26, building 66

Director:
eshmuhanbetova@medservice.kz

Trade department:
aktau_torg@medservice.kz
Aktobe
Phone number:
+7 (7132) 742-309
+7 (7132) 742-300
+7 (7132) 742-306

Address:
030019, 41 siding, section 249

Director:
a.dostanova@medservice.kz

Trade department:
aktobe_torg@medservice.kz
Karaganda
Phone number:
+7 (7212) 332-797
+7 (7212) 332-800
+7 (7212) 333-149
+7 (7212) 333-150
+7 (7212) 333-153

Address:
Karaganda region, Karaganda, district of the name
Kazybek bi , uch. kv . 134, st-e 1068.

Director:
i.yeremeyeva@medservice.kz

Trade department:
krg_torg@medservice.kz
Kokshetau
Phone number:
+7 (7016) 60-91-47

Address:
020000, m-n Central 45-144

Contact person:
Akhmetkalieva Nurgul

Trade department:
kokshetau_torg@medservice.kz
Kostanay
Phone number:
+7 (7142) 210-329
+7 (7142) 57-60-74

Address:
110000, Kostanay, Uralskaya str., 37/3

Director:
a.nemtsev@medservice.kz

Trade department:
kst_torg@medservice.kz
Kyzylorda
Phone number:
+7 (775) 125-67-87

Address:
120000, 46 Baitursynov St. b

Contact person:
Egizbayeva Zamira

Trade department:
kyzyl_market@medservice.kz
Pavlodar
Phone number:
+7 (7182) 222-088
+7 (7182) 222-055
+7 (7182) 222-045

Address:
140000, Pavlodar, Toraighyrova str., 48/8

Director:
i.sviridenko@medservice.kz

Trade department:
pvr_torg@medservice.kz
Petropavlovsk
Phone number:
+7 (7152) 50-13-18
+7 (7152) 50-13-19
+7 (7152) 39-85-91

Address:
T01X5M2, G. Musrepova str., 23

Director:
e.mogunov@medservice.kz

Trade department:
ppk_torg@medservice.kz
Semey
Phone number:
+7 (7222) 534-213
+7 (7222) 534-212

Address:
071400, Red pilshchik str., 15

Director:
a.mustafina@medservice.kz

Trade department:
semey_torg@medservice.kz
Taldykorgan
Phone number:
+7 (7282) 322-606
+7 (7282) 322-475
+7 (7282) 322-471

Address:
040000, D. Konaev str., building 5.

Director:
d.mulyukov@medservice.kz

Trade department:
tln_torg@medservice.kz
Taraz
Phone number:
+7 (7262) 425-920
+7 (7262) 425-921
+7 (7262) 425-922

Address:
080011, Taraz, Askarova str., 217 B

Director:
Sh.nurtaev@medservice.kz

Trade department:
taraz_torg@medservice.kz
Ust-Kamenogorsk
Phone number:
+7 (7232) 769-714
+7 (7232) 769-914
+7 (7232) 769-860

Address:
7/1 Gruzinskaya str., Ust-Kamenogorsk, 070010

Director:
mandych@medservice.kz

Trade department:
uka_torg@medservice.kz
Uralsk
Phone number:
+7 (7112) 282-557
+7 (7112) 285-002
+7 (7112) 280-793
+7 (7112) 241-672
+7 (7112) 251-484

Address:
090005, Uralsk, Demokratika str., 1
warehouse address:Popovich,12B

Director:
ye.kordabayev@medservice.kz

Trade department:
uralsk_torg@medservice.kz
Shymkent
Phone number:
+7 (7252) 92-14-62
+7 (7252) 92-14-63
+7 (7252) 92-14-64

Address:
160015, Temirlanovskaya Highway, 236

Director:
Sh.nurtaev@medservice.kz

Trade department:
shmt_torg@medservice.kz
“Medservice Plus” KPhC LLP began its activities in the pharmaceutical market of the Republic of Kazakhstan
1997
2003
“Medservice Plus” is a Leader in terms of sales (in monetary terms) among distributors in the domestic pharmaceutical market
2002
The pharmacist of “Medservice-Richter” JV became a winner of the 1st Republican Competition “The Best Pharmacist of the Year”, Astana
The company served as a general sponsor of holding the II Congress of Doctors and Pharmacists of the Republic of Kazakhstan (Astana) and was awarded the Gratitude of the Ministry of Health of the Republic of Kazakhstan “For personal contribution to the protection of the health of people of the Republic of Kazakhstan”
2001
Medservice Plus is in the top three importers of medicines and medical devices from the Russian Federation in terms of volume of exported products.
“Remedium” rating
1998
Opening of branches in Astana. Shymkent, Aktobe
1999
Opening of branches in Ust-Kamenogorsk and Aktau
2004
Opening of branches in Taldykorgan, Taraz, Petropavlovsk, Uralsk
2006
Opening of branches in Kostanay, Karaganda, Semey
2008
“Medservice Plus” KPhC LLP, “MS Group” LLP, “MS Stock” LLP, “MS Help” pharmacy chain are certified by the company 9001:2008

History

Since 2013, the company has been certified for compliance with the Good Distribution Practice standard ST RK1614-2006
2010
“Medservice Plus” company was recognized as the “Best Distributor of the Year” by VI-ORTIS Consulting Services Agency – 1st place.

“Medservice Plus” presented a new warehouse terminal with an area of 13,000 square meters that meets GDP standards
2017
Owns a certificate of conformity GOST R ISO 22000-2007 “Food safety management system in relation to supply, storage and distribution of medical devices and food products”

Owns the ST RK ISO 9001:2016 Quality Management System certificate
2016
Opening of a modern warehouse facility with a total area of 8,777 sq. m for Almaty city clients

Since 2016, the company’s head warehouse has been re-certified for compliance with the state requirements for Good Distribution Practice (GDP, Order No. 392 as of 27.05.2015).

Since 2016, the company has been certified for compliance with ST RK ISO14001-2006 Environmental Management System.

2013
2011
The company’s pharmacist took 1st place in the “Best Pharmacist of the Year” competition. The organizer is Committee for Control of Medical and Pharmaceutical Activities of the Ministry of Health of the Republic of Kazakhstan.


2012
“Medservice Plus” became a winner in the “The Best Wholesale Operator of 2011”, “Retail chain of 2011” nominations, “Regional chain” sub-nomination
2018
Opening of a distribution warehouse in Shymkent
2021
Yerzhan Kordabayev the Head of the Pharmacy Warehouse in West Kazakhstan Oblast of the Branch of “Medservice Plus” KPhC LLP took the honorable 1st place in the “Best pharmacist of the healthcare system 2021” Republican Competition

Supervisory Board




The target of the Supervisory Board is to
ensure effective corporate governance on a consistent and sustainable basis.
The Supervisory Board is an independent body consisting of independent directors who are not part of the executive management of the company.


The Supervisory Board provides strategic management of the Partnership and controls the activities of the Management Board of the Partnership
Audit
and Risk Committee
Core competencies


  • Control over the provision of financial statements and verification of financial statements;
  • Evaluation of internal control systems;
  • Risk management assessment;
  • Appointment, control, supervision of external and internal auditors;
  • Compliance with the laws of the Republic of Kazakhstan and accounting/financial professional standards and best practice;
  • Protection of the safety and efficiency of asset use;
Ethics and Compliance Committee
Core competencies


  • The functions of teaching and promoting ethical standards in the Partnership and in the industry;
  • Establishing and monitoring the implementation of ethical standards through approval of the Code of Ethics;
  • Consideration and resolution of ethical conflicts, provision of advisory assistance to the Supervisory Board;
  • Control and compliance by the Partnership with the legislation of the Republic of Kazakhstan, professional standards of compliance and standards of business ethics;
Supervisory Board composition

Management Board

Social responsibility

Dear Friends, it is a great honor for us to be the sponsors of the wonderful Special Olympics Kazakhstan organization. Hope our medicines will become a timely support for young athletes, especially on days of intense training and competition.
Special Olympics Kazakhstan employs people who have dedicated themselves to the upbringing and development of the most vulnerable part of the younger generation, the children with intellectual disabilities.

Incredibly, in 30 years more than 20,000 children and young people have passed through the caring hands of Special Olympics Kazakhstan! Moreover, thanks to Special Olympics Kazakhstan, the authority of our country is strengthening in the world!

Let’s help these wonderful organizations together!
"MEDSERVICE PLUS" Kazakh Pharmaceutical Company conducts business in accordance with integrated international quality management standards, complying with the requirements of state legislation, international requirements, requirements of industry standards and norms in the field of quality, labor protection and the environment during the production and distribution of medicines and medical devices.

Quality Management System

  • ST RK ISO 9001-2016

    Quality management system is part of the organization’s management system. One of the goals of the quality system is the conformity of the company’s processes results with the needs of the consumer, organization and society. The company confirms the right to have a certificate of conformity on an annual basis
  • ST RK ISO 14001-2006

    In 2017 the Company received a certificate of conformity for ST RK ISO 14 001−2006 "Environmental Management Systems.
    Requirements and guidelines for use" standard for the first time. In 2020 confirmed its compliance with this standard.
    The general focus of the requirements of this standard is to support measures to protect the environment and prevent its pollution in balance with the satisfaction of social and economic needs in pharmaceutical activities.
  • OHSAS 18001:2007

    OHSAS 18 001 is one of the international standards that contains requirements and guidelines related to the implementation of an industrial safety and labor protection management system.
  • GOST ISO 22000-2019
    In 2017, the Company was issued the certificate of compliance with GOST ISO 22000-2019 “Food safety management systems — Requirements for any organization in the food chain.” In 2020, the compliance with the Standard was affirmed.
    The food safety management systems are a strategic solution to improve the overall performance of the Company in ensuring food safety.
  • GDP
    All the branches of Medservice Plus KPC operate in compliance with the Good Distributional Practice.
    The level of distribution quality is maintained and improving continuously. The Company’s employees of every function are engaged in service quality and customer service quality management under the guidance of the Quality Director supervision of the Quality Assurance Department. Managers of the Company, its branches and personnel seek to ensure the systematic improvement of the quality system. Medservice Plus KPC has successfully passed over 20 state inspections for compliance with the Good Distributional Practice. The Company was issued the certificates of compliance by the Medical and Pharmaceutical Activity Control Committee of the Health Ministry of the RoK.

  • GMP
    In 2021, the Company’s production site was issued the certificate of compliance with the Good Manufacturing Practices. The plant complies with the high requirements for organization of production and quality control of medicines.
  • GPP
    The Company’s retail network is actively developing. The activities of the Company’s pharmacies are carried out on the basis of the requirements of good pharmacy practice.
  • GOST R ISO/IEC 27001-2006
    In 2021 the Company for the first time received a certificate of conformity to the GOST R ISO/IEC 27 001−2006 standard "Information technology. Methods and means of ensuring security. Information Security Management System".
    It is an international standard that establishes requirements for information security management system for organizing the protection of information resources.
    The company has implemented the requirements for the information security management system, which is based on the work with business risks in the course of creation, implementation, operation, monitoring, analysis, support and improvement of information security.
Keeping up with the company’s mission to provide the people of Kazakhstan with safe, affordable medicines and medical devices, Medservice Plus constantly participates in the "SK-Pharmacy" company’s competitions and meets the high requirements set by a single distributor.

Interaction with the Government

Services

Ensuring logistics and distribution of drugs within the framework of charitable assistance
Participation in the supply of rare and orphan drugs
Logistics services for the guaranteed volume of free medical care

Feedback

    Mass Media

      Compliance

      The main objective of the Compliance Department is to ensure that the company's activities comply with applicable local and international laws.

      The company strictly adheres to all applicable laws, regulations, codes, and standards as well as the internal documents established by the standards of business conduct.

      Our activities are based on high ethical standards designed to ensure openness, transparency, and honesty in business. We actively develop our corporate culture, adhere to best management practices, and maintain a consistently high business reputation.

      We declare a strong rejection of corruption, promote the establishment and development of an anti-corruption culture, and take all possible measures to prevent corrupt and illegal behaviour by public authorities, company officials, and employees.

      In our daily work, we strictly monitor compliance with the principles of competition law and the requirements of anti-monopoly legislation.
      Are you aware of a corruption offense or a conflict of interest at Medservice Plus?
      Please contact the Compliance Hotline
      You can report an offense by any available means
      compliance@medservice.kz
      WhatsApp +7 701 549 84 82
      Telegram: Hotline MSP
      +7 701 549 84 82
      +7 727 331 04 19
      +7 727 331-04-10
      We guarantee you security and confidentiality!